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Thursday, 22 May 2008 |
By Roberto Bonomi
The internet business' money & entry plans: You must have enough money to cover your costs of living and starting your internet business during the following startup period:
* From six months to a year to get underway
* One to three years to turn a profit
* Three to five years to become self-sustaining.
* There are five entry plans that you can consider as options:
* The Sideline Plan: Keep your full-time job and develop your business as a sideline until it takes off
* The Part-time Plan; Provide yourself with a part-time job income while you build up the operation.
* The Interchange Plan: Start your job with a major client from you previous job (if ethically possible), or even turn your previous employer into your first major customer
* The Reduction Plan: Reduce your expenses to be able to live from your working spouse or partner salary until your business gets underway
* The Clients-Source Plan: If you are a recognized expert in your field, you might be able to assure your source of revenue, with a retainer contracts with a few clients for one year
* Get deposits, retainers or |
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Last Updated ( Thursday, 22 May 2008 )
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Wednesday, 21 May 2008 |
By Chris Simpson
If you are thinking about a Work-At-Home Customer Service Business the first thing you need to consider is whether you would prefer to handle outbound or inbound calls. Though the two seem similar, they require very different temperaments to be successful.
An outbound Customer Service Agent may handle collections, telemarketing of products, telephone surveys, etc. In this line of work you need to have a lot of patience, keep exceptional records and have previous customer service experience. One of the good things about making outbound calls is that they are scheduled and most of these jobs have 9 to 5 work hours. If you're a good telephone salesperson you may enjoy this type of call centre business.
An inbound Customer Service Professional may handle online orders, dispatching, scheduling, service opt-ins, customer inquiries or complaints, auto association emergencies, etc. Inbound calls are unpredictable and require a good deal of compassion and professionalism. Inbound calls would be well suited to a person who is energetic and has intuitive problem-solving skills.
Many franchise restaurants that have delivery services hire work-at-home call centre representatives. This can be a great option for steady employment and some |
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Last Updated ( Wednesday, 21 May 2008 )
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